Refund Policy

Refund Policy – Types of Skin

We want you to love your purchase, but if you are not completely satisfied, we’re here to help.

Returns & Eligibility

• You may request a return within 14 days of receiving your order.

• Items must be unused, unopened, and in their original packaging.

• We do not accept returns on:

• Opened or used skincare products (for hygiene reasons)

• Gift cards and promotional items

• Final sale or discounted items

How to Initiate a Return

1. Contact Us – Email us at [your email] with your order number and reason for return.

2. Approval – Once approved, we will provide return instructions.

3. Ship the Item – You are responsible for return shipping costs. We recommend using a trackable shipping service.

4. Inspection & Refund – After receiving and inspecting your item, we will issue a refund to your original payment method within 5-10 business days.

Refunds & Processing Time

• Refunds will be issued only after we verify the returned product.

• The original shipping cost is non-refundable.

• Depending on your bank, it may take additional time for the refund to appear in your account.

Damaged or Incorrect Items

If you received a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos. We will replace or refund the item at no extra cost.

Exchanges

At this time, we do not offer direct exchanges. If you wish to replace an item, please return the original item and place a new order.

For any questions, feel free to reach out to [your email]. We’re happy to assist you!